Privacy Policy
How we handle information you share through quote requests, contact messages, and this website.
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- Lubbock-Based Team
Last updated: November 6, 2026
This policy explains how Lubbock Cleaning Company ("we," "us," "our") handles information submitted through this website, including quote requests, contact messages, and basic website data.
Information we collect
When you use our quote or contact forms, we collect the details you choose to provide — for example your name, email address, phone number (if you share it), your city or ZIP code, the service you're interested in, and a description of your cleaning needs. We only ask for what we need to respond to your enquiry. We do not request your full street address at the enquiry stage; if an address is needed to schedule service, we collect it separately.
How form submissions are handled
Our forms are processed by Formspree, a third-party form service, which delivers your submission to us by email. Your information is transmitted to Formspree to enable that delivery and is handled according to Formspree's own privacy terms. We use the information you send only to respond to your enquiry and to discuss and arrange cleaning services.
How we use your information
- To respond to your quote request or message
- To confirm the scope, availability, and details of a possible cleaning service
- To keep a record of our communication with you
We do not sell your personal information. We do not add you to marketing messages without your clear agreement.
Website analytics
This website does not currently run third-party advertising trackers or marketing pixels. If we add privacy-respecting analytics in the future, we will update this policy to describe what is collected and why.
Data retention
We keep enquiry information for as long as needed to respond to you and to maintain reasonable business records, after which it may be deleted.
Your choices
You can ask us what information we hold about your enquiry, request a correction, or ask us to delete it, by contacting us using the details on our contact page.
Contact
Questions about this policy? Reach us through our contact page or by phone at (806) 452-4691.